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Saatchi & Saatchi
Dee Hock
Founder and CEO Emeritus, VISA; Author, "Chaordic Systems and Human Futures"
 

At SWF:

  • Wednesday, October 28th, 3:00 - 4:30PM, Special Addresses: An Integrated Approach to Human Development
  • Friday, October 30th, 9:30 - 10:45AM, Sustained Peak Performance and the Human Spirit

Biography:

Convinced that the command and control model of organisation doesn't work, Dee Hock works with civil society bodies in an effort to empower them with his unique synthesis of chaos and order.

Founder, developer and driving force behind Visa International, Hock has a proven track record of creating highly effective systems by combining chaos and order. With his leadership, the credit card industry went from the brink of disaster to become one of the most consistently profitable types of business operations in the world. To accomplish this, Hock and his colleagues created a new form of organisation, one that he now coins chaord, that exhibits the characteristics that many believe are essential for 21st Century organisations. The term chrord comes from the words chaos and order. Hock draws liberally from systems, cybernetic, complexity, and human relations theory to create a new organisational paradigm.

In the years since retirement Hock has reflected on his Visa experience and the elements that made it successful. From this came his book Chaordic Systems and Human Futures. In 1991, he became one of only thirty living Laureates of the Business Hall of Fame for his many innovations in organisation and management. In 1992, he was recognised as an individual who has dramatically changed the way people live in the past quarter century, and inducted into the Money magazine hall of fame. Hock has helped to apply his principles to the Appleseed Foundation, the Joyce Foundation and the Northwest Atlantic Marine Alliance.

Links:

Dee Hock biography
Dee Hock biography
VISA International

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   --Sima Wali (on Afghanistan)
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Go to INITIATIVES for details...